Your privacy is important to us. CIVICUS GROUP’s policy respects your privacy regarding any information we may collect from you across our website, https://civicusgroup.com, and other sites we own and operate.
Information We Collect
When you visit our website, our servers may automatically log the standard data your web browser provides. This data is considered “non-identifying information,” as it does not personally identify you. It may include your computer’s Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
We may also collect data about the device you are using to access our website. This data may include the device type, operating system, unique identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking your device manufacturer’s or software provider’s policies to learn what information they make available to us.
We may ask for personal information, such as your:
* Company Name
This data is considered “identifying information,” as it can personally identify you. We only request personal information relevant to providing you with a service and only use it to help provide or improve this service.
How We Collect Information
With your knowledge and consent, we collect information fairly and legally. We also let you know why we’re collecting it and how we will use it. You are free to refuse our request for this information, with the understanding that we may be unable to provide you with some of your desired services without it.
Use of Information
We may use identifying and non-identifying information to understand who our visitors are, how they use our services, and how we may improve their website experience in the future. We do not disclose the specifics of this information publicly but may share aggregated and anonymized versions, such as website and customer usage trend reports.
We may use your details to contact you with updates about our website, services, and promotional content that interests you. If you wish to opt out of receiving promotional content, you can follow the “unsubscribe” instructions provided alongside any promotional correspondence from us.
Data Processing and Storage
The personal information we collect is stored and processed in the United States, or our partners, affiliates, and third-party providers maintain facilities. We only transfer data within jurisdictions subject to data protection laws that reflect our commitment to protecting the privacy of our users.
We only retain personal information for as long as necessary to provide a service or improve our future services. While we have this data, we will protect it within commercially acceptable means to prevent loss and theft and unauthorized access, disclosure, copying, use, or modification. We advise that no electronic transmission or storage method is 100% secure and cannot guarantee absolute data security.
If you request that your personal information be deleted or become irrelevant to our operations, we will erase it within a reasonable timeframe.
Third-party Access to Information
We use third-party services such as Google Analytics and Mailchimp for:
* Analytics tracking
* Subscribed Email marketing
These services may access our data solely to perform specific tasks on our behalf. We do not share personally identifying information with them without your explicit consent. We do not allow them to disclose or use our data for other purposes.
From time to time, we may allow limited access to our data by external consultants and agencies for analysis and service improvement. This access is only permitted for as long as necessary to perform a specific function. We only work with external agencies whose privacy policies align with ours.
We will refuse government and law enforcement requests for data if we believe an appeal is too broad or unrelated to its stated purpose. However, we may cooperate if we believe the requested information is necessary and appropriate to comply with legal process, to protect our rights and property, to protect the safety of the public and any person, to prevent a crime, or to prevent what we reasonably believe to be illegal, legally actionable, or unethical activity.
We do not otherwise share or supply personal information to third parties. We do not sell or rent your personal information to marketers or third parties.
Limits of Our Policy
Our website may link to external sites that we do not operate. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
Your Rights and Responsibilities
As our users, you can know how your data is collected and used. You are entitled to know what data we collect about you and how it is processed. You are entitled to correct and update any personal information about you and request that this information be deleted.
You are entitled to restrict or object to our use of your data while retaining the right to use your personal information for your purposes. You have the right to opt out of data about you being used in decisions based solely on automated processing.
Feel free to contact us with any concerns or questions about handling your data and personal information.
CIVICUS GROUP’s Data Controller: [email protected]
This policy is effective as of 01 January 2023.